When you search for articles, books, and other information, you need to use keywords. Below is a list of keywords or categories of keywords that could be used in the library databases. You can use this on their own or mix and match them to narrow your results.
- Customer Service
- Front Desk
- Guest Service
- Hospitality
- Hospitality Environments
- Hospitality Industry
- Hospitality Operations Theory
- Hotel or Resort
- Management
- Property Maintenance
- Restaurant
- Retail or Sales
- ServSafe
- Tourism
- Washington DC or District of Columbia
